By directing review efforts through multiple, focused channels, you have the opportunity to:
- Customize feedback requests relevant to each campaign.
- Engage diverse customer audiences more personally.
- Gain comprehensive insights that drive strategic business decisions.
Setting up Multiple Campaigns:
Within your dashboard, look for a tab labeled "Review Requests"
Once you've clicked in the "Review Requests" section, you should see an option for "Campaigns"
On the campaign page click "Add Campaign"
Create a Name for your Campaign and click "OK"
Once you have entered all the necessary information and adjusted the settings to your preference, look for the "Save Settings" button to save your campaign configuration.
Click on Publish to complete
The list of Campaigns will now appear as follows:
To select the Campaign from which you would like to send review requests:
Navigate to "Review Requests" -----> "Campaigns"
Add the contact information and choose campaign from dropdown menu
Click on Send
